Data protection information for visitors and users of this website and associated social media as well as customers of OHC Oliver Heeb Consulting GmbH, OHI Oliver Heeb Immobilien GmbH, OHI Projekt GmbH, H&M Immobilien GmbH
We will inform you below about how and on what basis we process your personal data and what rights you are entitled to.
Part 1: Visiting our website, using the customer portal, contact form and social media:
- Who is responsible for data processing?
You can reach our data protection officer at
OHC Oliver Heeb Consulting GmbH
Schleiermacherstr. 12
D-64283 Darmstadt
Phone: +49 (0) 6151 3609 700
Fax: +49 (0) 6151 3609 729
E-mail: immoconsult@oliverheeb.de
Internet: www.ohc-immobilien.de
- General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
- Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.
- How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
- What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
- What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
- Analysis tools and tools from third-party providers
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You can object to this analysis. We will inform you about the objection options in this privacy policy.
General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
OHC Oliver Heeb Consulting GmbH
Schleiermacherstr. 12
D-64283 Darmstadt
Phone: +49 (0) 6151 3609 700
Fax: +49 (0) 6151 3609 729
E-mail: immoconsult@oliverheeb.de
Internet: www.ohc-immobilien.de
Data Protection Officer:
OHC Oliver Heeb Consulting GmbH
06151 360 9700
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. Below are the contact details of the data protection officer:
The Hessian Data Protection Officer
P.O. Box 3163
65021 Wiesbaden
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Tel. 0611/1408-0
Fax 0611/1408-900 or 901
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.
Right to information, deletion, blocking
You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.
Objection to advertising e-mails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
- Data collection on our website / cookies
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are required to carry out the electronic communication process or to provide certain functions you wish to use (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.
We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.
- Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
- Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
- Our social media / Social media
Data processing by social networks
We maintain publicly accessible profiles in social networks. The individual social networks we use are listed below. Social networks such as Facebook, Twitter, Instagram, etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations.
In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your device or by recording your IP address. With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in. Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media presences are intended to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).
Responsible party and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook). Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions - in particular retention periods - remain unaffected. We have no influence on the storage period of your data that is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
Social networks in detail
We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as Meta). According to Meta, the data collected is also transferred to the USA and other third countries. We have concluded an agreement with Meta on joint processing (Controller Addendum). This agreement specifies which data processing operations we or Meta are responsible for when you visit our Facebook page. You can view this agreement at
the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
You can adjust your advertising settings yourself in your user account. To do this, click on the following link and log in:
https://www.facebook.com/settings?tab=ads.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum and
https://de-de.facebook.com/help/566994660333381
Details can be found in Facebook's privacy policy:
https://www.facebook.com/about/privacy/
Part 2: Data protection information for customers:
- Who is responsible for data processing?
You can reach our data protection officer at
OHC Oliver Heeb Consulting GmbH
Schleiermacherstr. 12
D-64283 Darmstadt
Phone: +49 (0) 6151 3609 700
Fax: +49 (0) 6151 3609 729
E-mail: immoconsult@oliverheeb.de
Internet: www.ohc-immobilien.de
- Processing purposes and legal basis
Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and other relevant data protection regulations. Further details and additions to the processing purposes can be found in our contract documents, forms, declarations of consent and the other information provided to you (e.g. the website or the general terms and conditions).
We process personal data for the purposes of
- Execution and handling of the customer relationship, including correspondence,
- Fulfillment of our contractual and legal obligations as administrator, landlord, building owner, property developer and within the meaning of Section 34c GewO
- Processing within the scope of mutual claims arising from the contractual relationship (e.g. invoicing, claims for performance, remuneration and liability, etc.).
2.1 Consent (Art. 6 para. 1 lit. a GDPR)
If you have expressly given us your consent to process personal data for certain purposes, the respective consent is the legal basis for the aforementioned processing. You can revoke your consent at any time with effect for the future.
2.2 Implementation of pre-contractual measures and fulfillment of contractual obligations (Art. 6 para. 1 lit. b GDPR) We process your personal data for the implementation of measures and activities in the context of pre-contractual relationships, in particular for contract negotiations. Furthermore, your personal data is processed for the fulfillment of our contractual relationship and for the use of our services.
2.3 Fulfillment of legal obligations (Art. 6 para. 1 lit. c GDPR)We process your personal data insofar as this is necessary to fulfill commercial and tax law retention obligations or other legal standards (e.g. according to the Money Laundering Act).
2.4 Safeguarding the legitimate interests of us or a third party (Art. 6 para. 1 lit. f GDPR)We may also process your personal data on the basis of a balancing of interests to safeguard the legitimate interests of us or a third party. In particular, the ongoing business relationship with our customers is in our legitimate interest,
- Categories of personal data processed by us
The following data categories are processed:
- First and last name, salutation, title if applicable
- Postal addresses
- Telephone numbers
- Fax numbers
- E-mail addresses
- All other information required for an appropriate customer relationship
- Who receives your data?
We pass on your personal data within our company to those areas that require this data to fulfill contractual and legal obligations or to implement our legitimate interest.
The transfer of personal data to third parties only takes place on your behalf and with your consent. We pass on personal data to the following recipients within the scope of the customer relationship:
- Registration authorities, utilities, tax authorities and courts
- Banks, credit institutions, insurance companies and employers' liability insurance associations
- Processors (e.g. data centers, IT service providers, printing service providers, waste disposal companies, etc.) whose services we only use if they have been obliged to maintain our professional secrecy as a cooperating person in accordance with Section 203 (3) of the German Criminal Code.
- Depending on the individual case, to other recipients, for example tradespeople, which we agree with you in advance
- Transfer of your data to a recipient in a third country or to an international organization
Data will only be transferred to third countries (countries outside the European Economic Area - EEA) if this is necessary for the execution of the customer contract (e.g. payment orders) or if you have given us your consent or if this is otherwise permitted by law. In this case, we take measures to ensure the protection of your data, for example through contractual regulations. We only transfer data to recipients who ensure the protection of your data in accordance with the provisions of the GDPR for the transfer to third countries (Art. 44 to 49 GDPR).
- How long do we store your data?
If necessary, we process your personal data for the duration of our contractual relationship with you.
In addition, we are subject to various retention and documentation obligations resulting from the legal framework, among other things. As a rule, these are 10 years plus a waiting period of a further 4 years to cover cases of a possible suspension of expiry. After 14 years, we check whether there are reasons for further storage.
Ultimately, the storage period is also determined by the statutory limitation periods, which, for example, according to Sections 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.
- To what extent is there automated decision-making in individual cases (including profiling)?
We do not use any purely automated decision-making processes in accordance with Article 22 GDPR. Should we use these procedures in individual cases, we will inform you of this separately.
- No obligation to provide us with your data
You are not obliged to provide us with your personal data. However, without the provision of such data, it would not be possible to execute a contract properly, which would ultimately result in the refusal to conclude the contract or the termination of the customer relationship. In this context, you only need to provide the following data
- which are necessary for the establishment and execution of the contractual relationship with us,
- which we are legally obliged to collect or
- in the collection of which we have a legitimate interest.
If we request additional data from you, you will be informed separately of the voluntary nature of the information.
- Rights of data subjects
You have the right:
- in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
- in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
- in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
- in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future.
If you wish to assert one of these rights, please contact us or our data protection officer.
OHC Oliver Heeb Consulting GmbH
06151 360 9700
immoconsult@oliverheeb.de
Information about your right to object in accordance with Art. 21 GDPR You have the right to object to the processing of your personal data on the basis of Art. 6 para. 1 lit. f GDPR (data processing to protect legitimate interests) or Art. 6 para. 1 lit. e GDPR (data processing for tasks in the public interest). If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. Information about your right of withdrawal pursuant to Art. 7 para. 3 GDPR Insofar as we process your personal data for certain purposes on the basis of your consent, you have the right to withdraw your consent at any time in accordance with Art. 7 (3) GDPR. After receiving your revocation, we will cease data processing for the purposes for which you have given us your consent. The lawfulness of the processing prior to receipt of your withdrawal remains unaffected. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected. The objection can be made informally and should preferably be addressed to: OHC Oliver Heeb Consulting GmbH 06151 360 9700 immoconsult@oliverheeb.de |
- Your right to lodge a complaint with the competent supervisory authority
You have the right to lodge a complaint with the data protection supervisory authority if you believe that the processing of your data violates the GDPR (Art. 77 GDPR). The supervisory authority responsible for us is
The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
Phone: +49 611 1408 - 0
Fax: +49 611 1408 - 611
E-mail: poststelle@datenschutz.hessen.de